User Privacy Policy

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using Asgard Slots. We take your privacy seriously and aim to be clear about the categories of data we handle, how that data is used, and the choices you have about your information.

Types of data we collect

Personal data

When you register an account or contact support we may collect personal details such as your name, date of birth, email address, postal address, phone number and identity documents when required for verification. Account credentials and communication records are also included under personal data.

Technical data

Technical data includes information about your device and connection such as IP address, browser type, device identifiers, operating system, language settings and pages viewed. This data helps us operate the site and improve performance on desktop and mobile browsers.

Transactional data

Transactional data covers your deposits, withdrawals, payment method details, betting or play history, balances and promotional activity. We record transaction timestamps and any correspondence related to payments or account activity.

How we use your information

We use collected data to create and manage your account, process deposits and withdrawals, verify identity for security and anti-fraud checks, provide customer support, administer bonuses and promotions, and improve service functionality. Aggregated, anonymised data may be used for analytics and site improvements.

Data protection practices

We protect personal information using standard technical and organisational measures. These include encryption in transit, access controls to limit who can view personal data, and internal procedures to detect and respond to unauthorized access. We regularly review our security controls and update them as needed.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable essential functionality, analyse site usage and deliver relevant content. You can control cookie settings through your browser or by following on-site cookie controls where provided. Blocking certain cookies may affect site functionality.

Information sharing and third parties

We may share personal data with service providers and partners who process data on our behalf for purposes such as payments, identity verification, fraud prevention, analytics and customer support. We require these parties to keep information secure and use it only for authorised purposes. We may also disclose information when required by law or to protect the rights and safety of users.

User rights

You have choices about your personal data, including the right to request access, correction or deletion, and to object to certain processing activities. We respond to requests in line with applicable practices. To submit a request, contact our support team at [email protected].

Access, correction and deletion

If you want to view, update or remove personal information, please contact [email protected] with your request and any necessary identity details. We will handle requests responsibly and may ask for verification to protect your account and privacy.

Privacy policy updates

We may update this policy to reflect changes in our practices. When changes are made we will post the revised policy and the effective date on the site. If you see references to AsgardSlots across the site, they refer to the same service covered by this policy.