User Terms and Conditions

These Terms and Conditions describe the rules that govern your use of the Asgard Slots platform and services. They explain the relationship between us and our users, your basic obligations, and how we operate key features such as accounts, bonuses, deposits and withdrawals. By using Asgard Slots you agree to comply with these terms and any policies we publish on the site.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Do not share your password or let others access your account. We may require identity verification before permitting withdrawals or other account actions. If you suspect unauthorised access, contact support immediately.

Eligibility requirements

To register and play you must meet the minimum legal age in your jurisdiction - generally 18 years old, or 19 where local rules apply - and have full legal capacity to enter into these terms. Only one account is permitted per person. We reserve the right to suspend or close accounts that appear duplicate, fraudulent, or in breach of these terms.

Acceptable platform use

You must use the platform lawfully and in good faith. Prohibited behaviour includes collusion, use of bots, chargebacks intended to reclaim funds following legitimate play, exploiting software bugs, and any activity designed to manipulate game outcomes or bonus mechanics. We may limit, suspend, or close accounts and void bets or winnings if we reasonably suspect misuse.

General bonus and promotion rules

Bonuses, free spins and other promotions are subject to their specific terms, including wagering requirements, eligible games, maximum bet limits and cashout caps. Only one bonus may be active at a time unless a promotion states otherwise. We may refuse, reclaim or adjust bonuses where we suspect abuse, error, or breach of promotional rules. Always read the promotion terms in the cashier or promotions page before opting in.

Deposits and withdrawals

Deposits

We accept the payment methods listed on the cashier. Minimum and maximum deposit amounts depend on the selected method. Deposits must be made from payment methods in your name. We may delay, refuse, or reverse deposits that appear linked to fraudulent or unauthorised activity.

Withdrawals

Withdrawal requests may require identity checks and supporting documents. We process withdrawals in line with our security checks and anti-fraud procedures. Large wins may be subject to verification and may be paid in instalments where required. Withdrawal limits and processing times vary by payment method and account status.

Dispute resolution

If you have a complaint, contact our support team and provide relevant account details. We will attempt to resolve disputes promptly and reasonably. If we cannot agree, both parties should seek to resolve the matter amicably. Using the platform does not create any third-party rights to intervene in disputes between you and other users.

Updates to terms and conditions

We may amend these terms from time to time. Updated terms will be published on the site and become effective as stated in the update notice. Continued use of AsgardSlots after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms regularly.

If you need assistance, contact support at [email protected].